Channels

8 articles

• iCal import & export Import availability from other booking sites with an iCal feed, and share your own export feed URL so OTAs can read your bookings.
• Channel price markups Send a different price to each booking channel by applying a percentage adjustment, set at the tenant, property, room, or rate-plan level.
• OTA rate and charge markups How the per-channel nightly-rate markup and the charge-type OTA markup differ, and why neither reaches an OTA until OTA pricing publishing is switched on for your account.
• Connecting OTAs via Channex Understand what the Channex integration does, ask us to connect Airbnb, Booking.com or Vrbo for a property, see which OTAs each property is connected to and how healthy their mappings are, connect Booking.com and other channels from Stayant, and manage each connection.
• Channex rate plans How rate plans are mapped to OTAs through Channex, what you can manage from the Channels page, and which parts are handled by Stayant.
• Channel-booking cards and auto-charge How Stayant fetches a chargeable card for OTA bookings from Booking.com and similar channels, and the toggle that controls whether they're charged automatically.
• Bookings paid via an OTA What "Paid via OTA" means, when it appears, and why these bookings are never chased or auto-charged for a balance.
• Fees the OTA already charged Why a charge such as your cleaning fee can appear on an Airbnb or Booking.com booking as "Charged by Airbnb" instead of being billed, and how Stayant decides.